In my inaugural post, I want to
offer some preliminary definitions of the words and phrases that, I believe,
are key to the business of business, to life in our communities, and to a
flourishing life in general:
Care – to cultivate, nurture, and develop the full measure of talent, ability, and strength that lies potentially in ourselves, in our relationships to others,
in our communities and business organizations, and in our world.
Love – the strongest power in the universe to motivate faith and
action even in the face of doubt, fear, and insurmountable odds. Love
is what keeps us moving forward even when we feel like stopping.
Beauty–what awakens us from sleepwalking through life; beauty
arouses us from the idleness of apathy, cynicism, and passive acquiescence to
the status quo.
The Practice of Management–the artful midwifery of authentic human
relationships that brings into existence a shared world of beautiful and
meaningful work.
The Art of Working Together–skillfully performing our work tasks
and assignments in such a way that we cultivate confidence in ourselves,
kindness in our relationships to one another, joy in our organizations, and
sustainability in our world.
These terms and
phrases still need much unpacking, and their key to success in our communities
and business organizations needs to be made clearer. That is my goal in this
blog, to share insights and conversations with others who, along with myself,
believe that care, love, and beauty are of the essence in the life of our
communities and central to how we conduct business in a way that enhances life.
And, dear reader, please share with me your thoughts on care, love, and beauty
as well!
Nothing truly
great or noble happens in the world without love motivating it and beauty
inspiring it. It is no different in work and our work organizations. We each
need the experience of love and beauty in our lives, and since we spend so much
time at work, it is very important to discover love and beauty there. Without
love our work will be unsatisfying and deadening to our character. Without
beauty our work will lead us to apathy and cynicism. I know this from my own
experience in jobs where I was neither motivated by love nor inspired by
beauty, and in observing people in companies I have known, where love and
beauty were not valued.
I don’t mean to
say a job must be glamorous or high profile for something great and noble to be
accomplished. No, I believe that any job can be a great and noble work when done
with love and where the person creates beauty, either by what they produce, or
in the manner they produce it. I recall an older man who for many years was the
custodian at my children’s elementary school. Whenever I visited the school, I
would always see him, broom at his side and wearing his trademark denim
overalls, supervising the kids in the halls or in the lunchroom with a friendly
smile on his face. It was obvious he found joy and meaning in his work, as well
he should. After all the importance of having a clean and sanitary environment
for our children is incredibly important for their overall wellbeing, not to
mention their learning while at school.
I could tell, watching
the way the children interacted with him, that the affection and love he had
for the children were returned manifold by the children themselves. And there
was beauty in the skill and ease with which he performed his labor. It may seem
odd to say, but there is something beautiful in the movements of a person
performing any task with great care and love. Perhaps there are no menial
tasks, only menial ways of doing them, perhaps. But, I often noticed this
beauty, and it reminded me of the great, realist paintings by the nineteenth
century French painter Gustave Courbet, whose artistic depictions of the work
of farmers in the fields or day-labors and the non-elites revealed the beauty
of ordinary labor, when performed with love. Certainly the work of my
children’s school janitor was great and noble and, in its way, as significant
as the work done by the school principal. Observing this man at work, one might
say, not that he was the school custodian, but rather, he was the steward of
care, love, and beauty at my children’s school.
So, like Ariadne’s
thread led Theseus safely through the minotaur’s labyrinth; care, love, and
beauty will lead us securely through the complexities of management and the
difficulties of working together. Yet in the practice of management, we cannot
give people a love for their work or make them find beauty in doing their work
well, but we can act as a midwife. Just as a midwife doesn’t have the baby, but
only assists the mother in the delivery, so in authentic management we cannot
force care, love, and beauty upon our people, but we can set the conditions for
them to develop confidence in themselves, kindness in the their relationships,
and joy in the workplace by how we create and manage the space where we work
together. That is to say, the authentic practice of management makes possible
the experience of love and beauty in our communities and in work places.
That idea – how to
create and manage the space where we work and live, so care, love, and beauty can
emerge – we will begin to explore in my next post.
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